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Conditions of Use & Sale

Welcome to Optic4Less

Optic4Less provides website features and other products and services to you when you visit or shop at Optic4Less (the "Website"), use Optic4Less products, or services, use Optic4Less applications for mobile, or use software provided by Optic4Less in connection with any of the foregoing (collectively "Optic4Less Services"). “Affiliate” means, with respect to a particular person, any entity that directly or indirectly controls, is controlled by, or is under common control with such person. Please see our Privacy Policy to understand how we collect and process your personal information through Optic4Less Services. Optic4Less provides the Optic4Less Services and sells our products to you subject to the conditions set out on this page. Optic4Less is the trading name for Optic4Less.

  • Conditions of Use
  • Conditions of Sale
  • Conditions of Use

    Please read these conditions carefully before using Optic4Less Services. By using Optic4Less Services, you signify your agreement to be bound by these conditions. We offer a wide range of Optic4Less Services, and sometimes additional terms may apply. When you use an Optic4Less Service (for example Your Profile or Optic4Less applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that Optic4Less Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

    1. ELECTRONIC COMMUNICATIONS

    When you use any Optic4Less Service or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the Website or through the other Optic4Less Services, such as our Message Center. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

    2. RECOMMENDATIONS AND PERSONALIZATION

    As part of the Optic4Less Services, we will recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience.

    3. COPYRIGHT, AUTHORS' RIGHTS AND DATABASE RIGHTS

    All content included in or made available through any Optic4Less Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Optic4Less or its content suppliers and is protected by local and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any Optic4Less Service is the exclusive property of Optic4Less and is protected by local and international copyright and database right laws.

    You may not extract and/or re-utilize parts of the content of any Optic4Less Service without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any Optic4Less Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Optic4Less Service (e.g. our prices and product listings) without our express written consent.

    4. TRADEMARKS

    In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Optic4Less Service are trademarks or trade image of Optic4Less. Optic4Less's trademarks and trade dress may not be used in connection with any product or service that is not Optic4Less's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Optic4Less. All other trademarks not owned by Optic4Less that appear in any Optic4Less Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Optic4Less.

    5. LICENCE AND ACCESS

    Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Optic4Less or its content providers grant you a limited, non-exclusive, nontransferable, non-sublicensable license to access and make personal and non-commercial use of the Optic4Less Services. This license does not include any resale or commercial use of any Optic4Less Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Optic4Less Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

    All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Optic4Less or its licensors, suppliers, publishers, rights holders, or other content providers. No Optic4Less Service, nor any part of any Optic4Less Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Optic4Less without our express written consent. You may not use any meta tags or any other "hidden text" utilizing Optic4Less's names or trademarks without our express written consent. You may not misuse the Optic4Less Services. You may use the Optic4Less Services only as permitted by law. The licenses granted by Optic4Less terminate if you do not comply with these Conditions of Use or any Service Terms

    6. YOUR ACCOUNT

    You may need your own Optic4Less account to use certain Optic4Less Services, and you may be required to be logged into the account and have a valid payment method associated with it. If there is a problem charging your selected payment method we may charge any other valid payment method associated with your account.

    If you use any Optic4Less Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.

    You must not use any Optic4Less Service: (i) in any way that causes, or is likely to cause, any Optic4Less Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety. We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

    7. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

    You may post reviews, comments and other content; and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right to remove or edit such content. If you believe that any content on or advertised for sale on any Optic4Less Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any Optic4Less Service.

    If you post customer reviews, comments, customer questions or answers, or other content generated by you for display on the Website (including any images, video or audio, all together "content", you grant Optic4Less a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, create derivative works from, distribute, make available, translate, and modify such content throughout the world in any media. You grant Optic4Less and Optic4Less’s sublicenees the right to use the name that you submit in connection with such content.

    You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Optic4Less for all claims brought by a third party against Optic4Less arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us. Optic4Less has the right but not the obligation to monitor and edit or remove any activity or content. Optic4Less takes no responsibility and assumes no liability for any content posted by you or any third party.

    8. INTELLECTUAL PROPERTY CLAIMS

    Optic4Less respects the intellectual property of others.

    10. OPTIC4LESS SOFTWARE TERMS

    In addition to these Conditions of Use, the terms found apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Optic4Less Services (the "Optic4Less Software").

    11. SANCTIONS AND EXPORT POLICY

    You may not use any Optic4Less Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Optic4Less Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Optic4Less Software), technology, and services. Nothing in these Conditions of Use shall, or shall be interpreted or construed to, induce or require Optic4Less or you to act in any manner (including taking or failing to take any actions in connection with a transaction) which is inconsistent with or penalized under any applicable U.S. laws, regulations, rules, or requirements.

    12. OTHER BUSINESS

    Parties other than Optic4Less operate stores, provide services, or sell product lines on this Website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for physically examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Optic4Less does not assume any responsibility or liability for the actions, genuiness of the product, and content of all of these or any other third parties. When a third party is involved in your transactions, we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

    13. OPTIC4LESS'S ROLE

    Optic4Less allows third party sellers to list and sell their products at Optic4Less.ae. In each such case this is indicated on the respective product detail page. While Optic4Less helps facilitate transactions that are carried out on the Optic4Less marketplace, Optic4Less is neither the buyer nor the seller of the seller's items. Optic4Less provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between buyer and seller. Optic4Less is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the seller's agent. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.

    14. OUR LIABILITY

    We will do our utmost to ensure that availability of the Optic4Less Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Optic4Less Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. Optic4Less will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Optic4Less Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.

    15. APPLICABLE LAW

    These conditions are governed by and construed in accordance with the laws of the Dubai International Finance Center (“DIFC”). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any Optic4Less Service, or to any products or services sold or distributed by Optic4Less or through Optic4Less.ae, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) qualifies for determination through the DIFC Small Claims Tribunal (“SCT”), then the SCT shall have exclusive jurisdiction to settle any such Dispute. For Disputes that do not qualify for determination through the SCT, the courts of the DIFC shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the DIFC. For the purposes of this section, you waive any objection to either the courts of the DIFC orthe SCT, as applicable, on the grounds that either of them is an inconvenient or inappropriate forum to settle any Dispute.

    16. ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

    We reserve the right to make changes to any Optic4Less Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Optic4Less Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

    17. WAIVER

    If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

    18. CHILDREN

    We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 21 you may use the Optic4Less Services only with the involvement of a parent or guardian.

    19. OUR CONTACT DETAILS

    This Website is owned and maintained by Nice Optical LLC. Our contact details are: Office 607, City Avenue Building, Port Saeed - Deira, Dubai, United Arab Emirates

    20. SHIPPING & DELIVERY

    The Shipping and Delivery conditions, are all the terms of the contract between you, the receiver of the shipment and the online store. When receive your shipment you accept our terms both for yourself and for anyone else who has an interest in the shipment. Our terms and conditions also protect anyone who we may contract to collect, transport or deliver your shipment. No employee of Optic4Less or anyone else has any authority to change any or our terms or conditions or make any promise on our behalf.

    What “SHIPMENT” Means

    “Shipment” means all documents (receipts, order forms etc…) and parcels that travel in an airway bill. You certify that shipment details are complete and accurate.

    (A) INTERNATIONAL SHIPMENTS

    You appoint us as your agent to conduct Customs clearance and entry and certify First Flight Couriers (Middle East) LLC as consignee solely for the purpose of desIgnating a customs broker to perform custom’s clearance and entry.

    (B) SHIPMENT WE DO NOT ACCEPT

    We do not accept as a shipment, anything that; Is restricted by IATA (International Air Transport Association) of ICAO (International Civil Aviation Organisation. We decide transport safely or legally you certify that your shipment is not restricted by any of the above.

    (C) INSPECTION AND CHARGING

    You agree that we may open and inspect your shipment for any reason at any time. We charge according to the higher of actual or volumetric weight.

    We deliver our Products to all Countries and mainly UAE. Shipping will be done by us and through courier partner for international destination.

    Standard delivery time frame

    Domestic – 1 to 3 working days

    International – 2 to 7 working days.

    21. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF RIGHT INFRINGEMENTS

    We respond expeditiously to rights owners and their agents who communicate concerns about any alleged infringement. We may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, you grant to Optic4Less the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes notifying the parties involved in the provision of the allegedly infringing content. You agree to indemnify Optic4Less for all claims brought by a third party against Optic4Less arising out of or in connection with the submission of a Notice Form.

    ADDITIONAL Optic4Less SOFTWARE TERMS

    Use of the Optic4Less Software.

    you to use and enjoy the Optic4Less Services as provided by Optic4Less, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Optic4Less Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Optic4Less Software or otherwise assign any rights to the Optic4Less Software in whole or in part. You may not use the Optic4Less Software for any illegal purpose. We may cease providing any Optic4Less Software and we may terminate your right to use any Optic4Less Software at any time. Your rights to use the Optic4Less Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Optic4Less Software that are specifically identified in related documentation may apply to that Optic4Less Software (or software incorporated with the Optic4Less Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Optic4Less Service is the property of Optic4Less or its software suppliers and protected by local and international copyright laws.

    Use of Third Party Services.

    When you use the Optic4Less Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

    No Reverse Engineering.

    Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Optic4Less Software, whether in whole or in part, or create any derivative works from or of the Optic4Less Software.

    4. Updates.

    In order to keep the Optic4Less Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

    CONDITIONS OF SALE

    These Conditions of Sale govern the sale of products by Optic4Less Affiliate, to you. For conditions relating to the sale by third parties to you on Optic4Less.ae, please see Article 13 of the Conditions of Use. We offer a wide range of Optic4Less Services, and sometimes additional terms may apply. When you use an Optic4Less Service (for example Your Profile or Optic4Less applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that Optic4Less Service ("Service Terms"). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control. Please read these conditions carefully before placing an order with Optic4Less. By placing an order with Optic4Less, you signify your agreement to be bound by these conditions

    1. OUR CONTRACT

    Optic4Less is a platform linking sellers and buyers and facilitates the purchase of eyewear /product(s). When the buyer places an order to purchase a product from the seller page, Optic4Less will send you a receipt for your order and containing the details of your order (the "Order Receipt E-mail”).

    You (the buyer) consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For further information about electronic invoices and instructions on how to receive a paper copy please refer to our help pages.

    Optic4Less focuses on business development for end users, and prohibits sales by resellers. Sales by resellers refer to behavior of customers who resell to their direct customers of products purchased from Optic4Less. If Optic4Less finds out that you resell products purchased from Optic4Less, we reserve the right not to allow product purchase by your account and may permanently close your account.

    2. RETURNS, REFUNDS AND TITLE

    The Seller (“Subscriber”) will be held liable for all costs related to the return of a damaged item including but not limited to (i) all delivery / collection charges, (ii) refund of damaged items to the customer.

    3. WARRANTY

    The retailer will provide a twelve (12)- month warranty on eligible products purchased in the United Arab Emirates (the “UAE”). At the retailers discretion, this warranty obligation is limited to repair of defective product or replacement of the defective part, or replacement or refund according to the price of the product at the time of repair or replacement

    4. PRICING AND AVAILABILITY

    All prices are inclusive of legally applicable VAT. We list availability information for products sold by us on the Website including on each product information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and will refund you if you are charged for those products.

    Please note that unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

    Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order. If we have made a mistake and a product's correct price is higher than the price on the Website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

    5. PRODUCT INFORMATION

    Unless expressly indicated otherwise, Optic4Less is not the manufacturer of the products sold on this Website. While we work to ensure that product information on our Website is correct, actual product packaging and materials may contain more and different information to that displayed on our Website. All information about the products on our Website is provided for information purposes only.

    6. CUSTOMS

    When ordering products from Optic4Less for delivery outside of the UAE you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Optic4Less, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

    7. OUR LIABILITY

    Optic4Less and its Affiliates will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are shipped, you may cancel your order at any time prior to shipping.

    8. APPLICABLE LAW

    These conditions are governed by and construed in accordance with the laws of the Dubai International Finance Center (“DIFC”). If any dispute, claim, difference or controversy arising out of, relating to or having any connection with these conditions, including as it may relate in any way to your use of any Optic4Less Service, or to any products or services sold or distributed by Optic4Less or through Optic4Less.ae, or the existence, validity, interpretation, performance, breach or termination and/or any dispute relating to any non-contractual obligations arising out of or in connection with them (for the purpose of this section, a “Dispute”) qualifies for determination through the DIFC Small Claims Tribunal (“SCT”), then the SCT shall have exclusive jurisdiction to settle any such Dispute. For Disputes that do not qualify for determination through the SCT, the courts of the DIFC shall have exclusive jurisdiction to settle such Dispute and each party submits to the exclusive jurisdiction of the courts of the DIFC. For the purposes of this section, you waive any objection to either the courts of the DIFC orthe SCT, as applicable, on the grounds that either of them is an inconvenient or inappropriate forum to settle any Dispute.

    9. AMENDMENTS TO THE CONDITIONS OF SALE

    We reserve the right to make changes to our Website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition

    10. WAIVER

    If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

    11. CHILDREN

    We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 15 you may only use Optic4Less.ae with the involvement of a parent or guardian.

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